Operations Coordinator

<p class="text-muted mb-3">Operations Coordinator</p>

<p class="text-muted mb-3">Location:  Ashford, Surrey</p>

<p class="text-muted mb-3">Salary: £30,000 per annum</p>

<p class="text-muted mb-3">Hours: Monday to Friday</p>

<p class="text-muted mb-3">Working hours: 08:00–16:30, 08:30–17:00 or 09:00–17:30 (depending on business</p>

<h5 class="fw-bold text-success mt-4 mb-3">requirements)</h5>

<p class="text-muted mb-3">The Opportunity</p>

<p class="text-muted mb-3">We are delighted to be recruiting for an Operations Coordinator on behalf of a well-established and growing organisation based in Ashford.</p>

<p class="text-muted mb-3">This is a fantastic opportunity for an organised, proactive and customer-focused individual to join a busy operations team where you'll play a key role in coordinating deliveries, installations and customer projects from start to finish.</p>

<p class="text-muted mb-3">If you thrive in a fast-paced environment, enjoy problem-solving and take pride in delivering exceptional customer service, we'd love to hear from you.</p>

<p class="text-muted mb-3">The Role</p>

<p class="text-muted mb-3">As an Operations Coordinator, you'll take ownership of customer orders throughout their entire lifecycle, ensuring deliveries, collections and installations are coordinated efficiently while maintaining outstanding communication with customers and internal teams.</p>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities</h5>

<p class="text-muted mb-3">Coordinate deliveries, collections, relocations and installations for key customer accounts.</p>

<p class="text-muted mb-3">Manage customer orders from enquiry through to successful completion.</p>

<p class="text-muted mb-3">Liaise with customers throughout every stage of the order lifecycle, providing regular updates.</p>

<p class="text-muted mb-3">Prepare quotations and process customer requests.</p>

<p class="text-muted mb-3">Schedule work using internal systems and maintain accurate records.</p>

<p class="text-muted mb-3">Coordinate third-party suppliers where required.</p>

<p class="text-muted mb-3">Resolve operational issues quickly and implement effective solutions.</p>

<p class="text-muted mb-3">Work closely with internal departments to ensure exceptional service delivery.</p>

<p class="text-muted mb-3">Manage shared team mailboxes and customer enquiries.</p>

<p class="text-muted mb-3">Ensure complete accuracy of documentation before submitting work to the accounts team.</p>

<p class="text-muted mb-3">The Ideal Candidate</p>

<p class="text-muted mb-3">We're looking for someone who has:</p>

<p class="text-muted mb-3">Previous experience within a Customer Service, Operations Coordinator, Logistics Coordinator or Administration role.</p>

<p class="text-muted mb-3">Excellent organisational skills with exceptional attention to detail.</p>

<p class="text-muted mb-3">Outstanding communication and relationship-building skills.</p>

<p class="text-muted mb-3">The ability to manage multiple priorities in a fast-paced environment.</p>

<p class="text-muted mb-3">Strong problem-solving skills and a proactive approach.</p>

<p class="text-muted mb-3">A customer-first mindset.</p>

<p class="text-muted mb-3">Good working knowledge of Microsoft Office, including Excel, Word and Outlook.</p>

<p class="text-muted mb-3">Previous experience within transport, logistics or installations would be advantageous but isn't essential.</p>

<p class="text-muted mb-3">What's on Offer?</p>

<p class="text-muted mb-3">£30,000 salary</p>

<p class="text-muted mb-3">Monday to Friday working hours</p>

<p class="text-muted mb-3">No weekend working</p>

<p class="text-muted mb-3">Supportive and friendly team environment</p>

<p class="text-muted mb-3">Long-term career opportunity with a growing business</p>

<p class="text-muted mb-3">Varied role with genuine responsibility</p>

<p class="text-muted mb-3">If you're looking for your next challenge and would like to join a successful business where you can make a real impact, we'd love to hear from you.</p>

<p class="text-muted mb-3">Apply today or contact Stewart Johnson Partners for a confidential discussion</p>