Snr Agency Operator (Port Agent) - Kent

Senior Agency Operator (Port Agent) - Permanent - Kent - Competitive package

This is an excellent opportunity to join a reputable shipping agency based in Kent. Based in either Dartford or Sheerness office (Hybrid). The South East UK team covers the Thames, the Medway, Sheerness, Dover and Felixstowe but also extends up to East Anglia.

Responsibilities include:

Provide full coordination and ownership of appointments at ports within the jurisdiction of the office, from the enquiry and nomination stage through the port call and to FDA stage for all types of port agency and husbandry calls.

Coordinate all vendors and suppliers well in advance of vessel arrival to ensure a smooth flow of all services with the aim to minimise vessel idle time in port.

Receive advance schedules and ETAs and work with port authorities, terminal and port services providers pro-actively to look after Principals best interests for berthing and working prospects

Prepare PDAs, request pre-funding as required

Manage the pre-arrival documentation process between vessel, port/terminal and government authorities

Book port services for vessel berthing and sailing (arranging Pilots, Towage, Lines etc)

Arrange vessel surveys and inspections as required

Manage Customs clearances as required

Boarding of vessels on arrival and/or departure, and as otherwise required Experience Required:

Good working knowledge of Port Operations, Shipping and/or Port Agency(Preferred)

Willing to consider candidates with experience in logistics or the travel sector, such as working at airports, with airlines etc with transferable skills.

Ability to work calmly and with a positive attitude under pressure

Competent user of the Microsoft Office suite including Outlook, Excel and Word

Experience of working in a customer facing role in the shipping / maritime industry

Experience working in a corporate / office environment, preferably with experience being rostered on-call with a duty phone

Full UK Driving License You must have the right to work in the UK to be considered. You will receive a good base salary, on call allowance, car allowance & great benefits.

To apply, please contact Tom Settle on (phone number removed) or send your CV to

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