Customer Journey & Process Transformation Analyst
Job Description & Overview
Talentedge is partnering with an established housing organisation in Bath to recruit a Business Process Analyst. The role focuses on operational and digital transformation, mapping customer and process improvements across repairs, lettings and tenancy management.
You will work with stakeholders across operations, customer and technology teams to identify pain points, design as-is and to-be processes, and support CRM releases with testing and training.
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Key Details
- Date Posted: 01 Oct 2026
- Location: bath
- Employment Type: Permanent
- Category: Finance, Management & Operations
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Talentedge
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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