Tech Lead: Contact Center Platform & Architecture
Job Description & Overview
IAG Loyalty, based in London, seeks a Tech Lead for Contact Centre products to own architecture, guide delivery, and ensure scalable, secure solutions across platforms including Amazon Connect. You will lead development, drive best practices, and mentor engineers in a fast-paced, hybrid work environment.
The role emphasizes end-to-end ownership, collaboration with product teams, and a data‑driven approach to improve reliability and user satisfaction within the Loyalty division.
#J-18808-LjbffrReady to apply for this vacancy?
This driving opportunity is hosted on CV-Library. Click below to view the official posting and submit your application.
Key Details
- Date Posted: 27 Oct 2026
- Location: london
- Employment Type: Permanent
- Category: IT & Technology, Engineering
Need an updated driver CV?
Build an ATS-optimised transport CV in 5 minutes with professional templates.
Build Free CV NowEmployer Information
IAG Loyalty
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
More Jobs at IAG Loyalty