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Customer Service Ops Specialist – Process Improvement

Bradley David Associates , , united kingdom Posted 30 Sep 2026 Closing: 30 Oct 2026
Permanent

Job Description & Overview

A leading consulting firm in the United Kingdom is looking for a Customer Service Operations Specialist to support operational teams and drive process improvements. The role includes handling complex queries and complaints, analyzing data, and leading training efforts. Candidates should possess a minimum of 5 GCSEs, strong communication skills, and experience with continuous improvement methodologies. This is a mid-senior level position with a hybrid work model and competitive benefits.
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Key Details
  • Date Posted: 30 Sep 2026
  • Location: , , united kingdom
  • Employment Type: Permanent
  • Category: Management & Operations
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Employer Information
BR
Bradley David Associates
Verified Transport Employer

Verified transport and logistics firm operating commercial fleets across the UK network.

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