IT Service Desk Analyst: End-to-End Support Hero
Job Description & Overview
Cripps is seeking an IT Service Desk Analyst to provide 1st and 2nd line IT support for colleagues across the firm in a fast-paced environment. You will own ticket lifecycles, resolve issues promptly, and assist with complex faults while maintaining strong customer focus.
This hybrid role requires hands-on hardware setup, software support across Microsoft 365/AD/Intune, and contribution to IT projects. You will collaborate with a proactive IT team and maintain concise documentation.
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Key Details
- Date Posted: 17 Oct 2026
- Location: royal tunbridge wells
- Employment Type: Permanent
- Category: IT & Technology
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Cripps
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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