Traffic Controller / Banksman

Traffic Controller / Banksman

Location: Redditch

Salary: £29,500 + 5% shift allowance

Contract: Permanent, Full Time

Hours: 40 hours per week (Monday - Friday, 2pm - 10pm)

About AMCO

An exciting opportunity has arisen for a Traffic Controller / Banksman to join AMCO's Transport department in Redditch. AMCO is a £60m-turnover, Redditch-based global logistics specialist operating across four sites and providing supply chain solutions worldwide by road, sea, air and rail. We work across a wide range of industries, including electronics, food and industrial, with specialist expertise in automotive parts logistics and close working relationships with luxury vehicle manufacturers.

The Role

As Traffic Controller / Banksman, you will support the safe, efficient and compliant running of the Transport operation. You will work closely with drivers, customers and the wider transport team, acting as a key point of contact for day-to-day operational matters.

Traffic & Transport Operations

• Design, lay out and manage safe on-site traffic systems, including vehicle routes, speed limits and parking/loading areas.
• Direct HGVs, lorries, cranes and other plant machinery, particularly during reversing and other complex manoeuvres.
• Ensure driver arrival and departure procedures are followed.
• Monitor site entrances and exits, including vehicle gatehouse checks and auditing processes.
• Act as the first point of escalation for the Transport Office, Goods In and Warehouse.
• Support the Senior team member with the day-to-day running of the department and driver team.
• Support the running of all AMCO UK Transport contracts.
• Track transport through Webfleet and arrange agency driver cover where required.
• Provide holiday cover as needed.

Compliance, Vehicles & KPIs

• Ensure vehicles and trailers are presented on time for maintenance and servicing.
• Log and action vehicle and trailer damages and defects.
• Support the Head of Compliance to ensure staff, vehicles and trailers remain compliant.
• Maintain and update the individual training matrix with the Line Manager.
• Ensure internal, external, customer and departmental KPIs are updated weekly.
• Ensure operational issues are logged on the relevant system.

Customers, Suppliers & Administration

• Provide day-to-day customer service and keep customers updated when issues arise.
• Manage third-party suppliers on a day-to-day basis.
• Complete invoicing in a timely manner.
• Manage fuel cards and AdBlue drawdowns.
• Support departmental and company-wide projects.

Banksman training will be required.