Service Planner

Service Planner

Knutsford | £28,000 - £32,000 DOE | Full Time | Permanent

Do you enjoy being at the centre of the operation, keeping engineers moving, solving problems and making sure nothing falls through the cracks?

We're recruiting on behalf of a growing facilities maintenance business that continues to secure major contracts and invest heavily in its people. Due to continued growth, we're looking to appoint a Service Planner to join the operations team at the company's head office in Knutsford.

This is a busy, fast-paced role where you'll be responsible for coordinating engineers, managing workloads and ensuring maintenance works are delivered efficiently across multiple contracts.

No two days are the same. One minute you'll be planning engineer schedules, the next you'll be speaking with clients, chasing updates, arranging subcontractors or dealing with urgent maintenance issues.

If you enjoy being busy, thrive on organisation and like seeing the direct impact of your work, this could be an excellent opportunity.

The Role

You'll be responsible for:

Scheduling engineers and managing daily workloads

Coordinating reactive, planned and remedial maintenance works

Liaising with engineers, subcontractors, suppliers and clients

Managing engineer diaries and allocating work effectively

Raising purchase orders and processing associated paperwork

Monitoring job progress and ensuring service levels are achieved

Providing updates to clients and internal stakeholders

Chasing outstanding paperwork, quotations and job updates

Updating CAFM systems, spreadsheets and client portals

Supporting compliance activities and contract administrationWhat We're Looking For

We're particularly interested in candidates with experience in:

Service Coordination

Contract Coordination

Facilities Management

Maintenance Planning

Helpdesk Coordination

Engineer Scheduling

Reactive and Planned MaintenanceSuccessful candidates will also:

Be confident communicating with engineers, subcontractors and clients

Be highly organised and able to prioritise effectively

Remain calm under pressure when priorities change

Take ownership of tasks and see them through to completion

Enjoy working as part of a team

Have strong IT and system skills

Full UK driving licence preferred due to the location of the role

Be looking for a long-term career opportunityExperience working within Facilities Management, Building Services, Maintenance or a similar environment would be highly advantageous.

What's On Offer

£28,000 - £32,000 depending on experience

Monday to Friday working hours

Knutsford office-based position

Ongoing training and development

Genuine opportunities for progression

A growing and ambitious business

Supportive team environment

Long-term career prospectsThis opportunity would suit someone who enjoys coordinating engineers, solving problems and ensuring maintenance operations run efficiently. If you're looking for a role where you can make a real impact and develop your career within a growing business, we'd love to hear from you