Service Coordinator

Comserv currently have a vacancy for a full-time Service Co-ordinator within our Resource Centre at Downley Road. The hours of work will be Monday to Friday, 8.00am - 5.00pm with 1 hour for lunch.

Summary of role:

The role will be reporting to the Resource Manager, your duties will include:

• Assisting with the booking of appointments, liaising with operatives and residents.
• Assisting with the allocation of work to operatives on a daily basis, including providing response work.
• Updating and maintaining the Comserv database with details of appointments and completed works.
• Ad hoc administration duties as and when required.

Qualifications & Experience:

The ideal candidate will have/be:

• Previous telephone experience
• Strong communication skills
• Strong administration/ word-processing skills, demonstrating attention to detail and accuracy at all times
• Excellent organisational/time management skills
• Ability to work under pressure to strict deadlines