Defence User Research Lead & Coach
Job Description & Overview
Kainos is seeking an experienced User Researcher (Consultant) to deliver actionable insights that shape service experiences and focus them on user needs. You’ll coach and develop a small team, advocate for needs-based design and service design, and work with clients to craft effective research plans.
You will join the Experience Design capability, contributing to user-centred digital services and mentoring senior staff while delivering measurable, positive impact across projects and
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Key Details
- Date Posted: 30 Sep 2026
- Location: birmingham
- Employment Type: Permanent
- Category: Human Resources, Marketing & Media, Management & Operations
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Kainos
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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