French Customer Service Executive *Hybrid *£27k

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too.

Please find all the details below:

Job title: French speaking Customer Service Executive

Location: Ashford, Kent

Hybrid: Yes, with free on-site parking for your convenience

Salary: £27,000

Duration: 12 months fixed term contract

Start date: Immediate or our client can wait if you require 4 weeks notice

Hours: Monday-Thursday 7:30am - 4pm (45 minutes for lunch), Friday 7:30am - 2:30pm (1 hour for lunch)

Annual leave: 25 days + Bank holidays

Development opportunities: To grow your skills and career

As a French speaking Customer Service Executive your duties and responsibilities would be to:

Liaise with customers and suppliers in France

Process customer orders

Respond to any queries on the telephone and on e-mail

Build relationships with customers

Update customers about deliveries

Handle occasional complaintsIdeal skills and experience for the position:

Bi lingual French and English is essential

Previous experience within a Customer service office environment

Experience of processing customers orders

Knowledge of Microsoft applications, especially ExcelNext steps:

If you're enthusiastic to utilise your French skills and you're passionate about Customer service, we would love to hear from you - apply today! Don't miss out on this fantastic opportunity to join a leading organisation.

Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a £100 voucher of your choice! (Terms apply)

Don't forget: If your application matches the job

requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Pippy (Candidate Consultant) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail.

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