Receptionist Administrator

Job description Receptionist / AdministraBelfast City Centre | £ per hour | 30 Hours per Week Temporary Agency AssignmentStaffline Recruitment is currently recruiting for a Receptionist / Administrator on behalf of a respected charitable organisation based in Belfast. This is an excellent opportunity for an organised and customer-focused individual to join a busy office environment and support the delivery of essential services across Northern Ireland.Working as part of a professional Business Operations team, the Receptionist / Administrator will be responsible for ensuring the smooth day-to-day running of reception and administrative functions. The successful candidate will be the first point of contact for clients and visitors, delivering a welcoming and efficient service while supporting the wider team with a range of administrative duties.Key ResponsibilitiesMeeting and greeting clients and visitors to the office.Managing incoming and outgoing telephone calls, emails and enquiries.Processing referrals and booking appointments.Responding to client queries and requests for information.Taking payments and managing outstanding payments.Operating a busy switchboard and directing calls appropriately.Managing incoming and outgoing post.Maintaining appointment and meeting room booking systems.Setting up and sending virtual meeting invitations.Providing administrative support for meetings, including minute taking where required.Supporting events, workshops and projects with administrative assistance.Maintaining accurate client records and databases.Assisting with data collation, reporting and quality improvement activities.Supporting the wider team with general administrative duties as required.Essential CriteriaMinimum of 3 GCSEs (or equivalent), including English and Mathematics.Proficient in Microsoft Office applications.At least 1 year's experience in a reception and/or administration role.Excellent attention to detail and accuracy.Experience dealing with members of the public both face-to-face and over the telephone.Ability to support and respond appropriately to clients who may be distressed or require additional support.Strong communication and interpersonal skills.Ability to work effectively under pressure in a busy office environment.Ability to work both independently and as part of a team.Flexibility to provide cover for annual leave and sickness when required.Desirable CriteriaQualification in Business Administration.RSA Stage 2 Word Processing (or equivalent).Experience using computerised appointment booking systems.Experience handling cash and processing payments.Working Hours30 hours per weekMonday: - Tuesday: - Wednesday: - Friday: - Some flexibility may be required to meet the needs of the service.Additional RequirementsSuccessful candidates will be required to provide satisfactory references.A satisfactory Access NI check is required for this position and must be completed prior to commencement of the assignment.Applicants must have the right to work in the UK.What's on Offer?£ per hour.Weekly pay through Staffline Recruitment.Holiday accrual.Opportunity to gain experience within a well-established organisation.Ongoing support from the Staffline Recruitment team.