Operations Controller

Our client is a logistics company specialising in temperature-controlled distribution, Sameday, Next day, storage and third party logistics nationwide

We are now recruiting an Operations Controller to join a team of 3 to plan and allocate logistics movements on a national basis

The successful applicant will manage a mixed fleet of 12 vehicles, with the 25 employed drivers plus managing sub contactors with external hauliers. Operating a 24/7 day a week service, core hours are Monday to Friday 8-5 with on call rota every 2nd weekend

Daily duties include:

• Taking incoming telephone and email bookings from clients
• Managing and allocating work to drivers
• Allocating the correct and most cost-efficient vehicle from the fleet
• Assigning jobs to sub-contractors and management from start to finish
• Liaising with haulage subcontractors daily to ensure service requirements are met
• Ensuring all planning duties are completed each day.
• Monitoring and recommending improvements in the traffic office
• Seeing all jobs through to completion

In order to apply you will have

• Experience of working in a busy traffic office, allocating work
• Same day/ next day experience
• Experience of dealing and allocating work to drivers
• Ideally have used Mandata or another Transport Management platform
• Ideally have handled minor vehicle checks
• Excellent attention to detail
• Ability to deliver exceptional customer service
• Great organisational skills
• Positive, flexible, patient and friendly attitude

In return, my client can offer you:

• Salary £32,000 to £40,000 including on call payment
• Pension
• Laptop
• Mobile
• 21days (flex for the right individual) holiday plus bank holidays
• Free car parking