Fulfilment Contracts Supervisor

Fulfilment Contract Supervisor

Bristol (BS35)

£30,000 - £36,000 per annum

Full-Time | Permanent

Customer-Focused Logistics Opportunity

We are an established, internationally recognised logistics and supply chain specialist seeking a Fulfilment Contract Supervisor to join our Bristol operation.

This is a fast-paced, customer-facing role where delivering exceptional customer service and maintaining strong client relationships is key.

The successful Fulfillment Coordinator will play a vital role in ensuring smooth order fulfilment, stock accuracy, and KPI performance.

The Role

As a Fulfilment Supervisor, you will:

Coordinate the end-to-end order fulfilment process in line with customer KPIs

Act as a key customer-facing contact for client queries and service updates

Work closely with warehouse teams to manage order flow

Maintain stock integrity and process transactions within the WMS

Investigate delivery issues and implement effective solutions

Manage inbound/outbound bookings and shipping documentation

About You

We are looking for a Fulfilment Supervisor with:

Proven customer-facing / customer service experience

Administration experience within an office environment

Experience using a Warehouse Management System (WMS)

Strong organisational and problem-solving skills

Excellent communication skills

The right to work in the UK (no sponsorship available)

Benefits

25 days holiday (rising to 27 with service) + Bank Holidays

Profit-related pay

Pension scheme

Life cover & private healthcare

Retail discount scheme

Employee Assistance Programme

On-site parking

Training and development opportunitiesIf you are a motivated, customer-driven professional looking to grow as a Fulfilment Supervisor within a stable and respected organisation, we would love to hear from you.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy