Ocean Impot Operator

Ocean Import Operations Coordinator

Location: Solihull

Working pattern: Monday to Friday 8:45 - 17:15 Fully onsite

Salary: Up to £35,000

We're currently recruiting on behalf of an established and growing freight forwarding business based in Solihull, who are looking to strengthen their team with an experienced Ocean Import Operations professional.

This is a great opportunity for someone with a solid background in ocean freight who enjoys the operational side of forwarding and wants to join a well-established business where they can play a key role in managing shipments from origin through to final delivery.

The Role

As an Ocean Import Operations Coordinator, you'll take ownership of a portfolio of import shipments, ensuring everything is managed efficiently, accurately and to the required customer and compliance standards.

Your responsibilities will include:

Managing ocean import shipments from arrival through to final delivery

Liaising with overseas agents, shipping lines, hauliers, customers and other suppliers

Monitoring vessel arrivals, transit times and shipment milestones

Handling import documentation and ensuring paperwork is accurate and complete

Arranging customs clearance and coordinating deliveries

Providing customers with regular shipment updates

Resolving operational issues and delays quickly and effectively

Checking and processing freight and supplier invoices

Updating internal systems and maintaining accurate shipment records

Ensuring all shipments are handled in line with company procedures and relevant regulationsAbout You

We're looking for someone who already understands the ocean freight forwarding environment and can confidently manage import shipments with minimal supervision.

You'll ideally have:

Previous experience within ocean import operations

Experience working for a freight forwarder, logistics provider or similar

Good knowledge of the end-to-end import process

Strong communication and customer service skills

Excellent attention to detail and organisational ability

The confidence to liaise with overseas offices, customers and suppliersExperience with customs procedures and freight forwarding systems would be advantageous.

What's on Offer?

Salary of up to £35,000, depending on experience

Fully onsite position in Solihull

Varied and hands-on ocean import role

Long-term career development opportunities

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy