Driver Mate / Porter

Porter/Drriver Mate

Location:Burton on Trent

Job Type: Temporary/On going

Warehouse Environment

Role

Key Duties:

To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfied

Ensure the customer promptly receives their deliveries in excellent condition every time

Ensure that customers are kept informed of their estimated time of delivery and where issues occur the customer is kept informed at all times

Assist in the loading of vehicles as and when required

Ensure the customer is happy with their delivery before leaving the customer’s premises

Follow all relevant instructions, training, and quality standards

Use equipment, materials, and systems correctly and report any faults, hazards, or concerns promptly

Pay: £13.20 per hour; After 48 hours £19.81; Unsociable hours £16.51

Any lawful deductions will be explained clearly before engagement. Statutory deductions such as Tax, National Insurance, and pension contributions (where applicable) will apply.

Working Pattern:

Days: Tuesday to Saturday

Hours: start between 5:30 and 7:00 to finish (return to site)

Breaks: 30 minutes unpaid break

Candidate Requirements:

Excellent communication skills both face to face and on the phone

Ability to build rapport with customers

Problem Solver – Working to resolve customer problems at the point of delivery

Takes pride in delivering exceptional customer service

Be flexible in relation to shifts and duties with excellent timekeeping

Be smartly presented at all times and have excellent customer service skills and be detail focused

Essential: Ability to follow instructions, work safely, and meet the standards required for the role.

Desirable: Customer Service Experience

Benefits / Additional Information:

Free parking on site

Canteen and catering on site

Full Ttraining is offered

Overtime opportunities

PPE

If you believe that your skills and experience match what we are looking for please submit your CV by clicking "Apply Now" and we will be in touch immediately.

We will ask for evidence of your right to work in the UK and any applicable qualifications or licences needed for the role.

If you need any reasonable adjustments during the recruitment process, please let us know.

We welcome applications from all suitably qualified individuals and comply with the Equality Act 2010.

Ethero Ltd is acting as an employment business in relation to this vacancy