Gateway Coordinator

Gateway Coordinator - Freight Forwarding - Feltham - Competitive Salary

About the Company

The business is an established Freight Forwarding provider operating within the UK and international markets. They provide a range of freight and supply chain solutions to customers worldwide.

This is an excellent opportunity for an experienced Freight Forwarding professional to join a busy Gateway team. The successful candidate will be responsible for coordinating the movement of consignments, supporting customers and suppliers, maintaining customs compliance and ensuring all operational activities are completed accurately and within agreed deadlines.

The role is full time and will operate on a shift pattern in line with the requirements of the business.

Gateway Coordinator - The Details

Competitive salary

Full-time position

Shift pattern

Freight Forwarding and Gateway environment

Customer and supplier-facing role

Training and professional development opportunities

Opportunity to work within an established logistics business Gateway Coordinator - Requirements

Previous experience working within the Freight Forwarding industry

Experience of Gateway or Consolidation operations advantageous

Experience working with airline transportation advantageous

Good knowledge and understanding of import and export procedures

Knowledge of DfT, CAA, HMRC and IATA regulations

Good understanding of freight industry security procedures

Experience working within a fast-paced logistics environment

Strong PC skills, including Microsoft Excel and Word

Excellent verbal and written communication skills

Ability to work independently and as part of a team

Strong organisational and time-management skills

Systematic and methodical approach to work

Ability to manage a varied workload and meet strict deadlines

Self-motivated, enthusiastic and professional approach

Commitment to continuous professional development Gateway Coordinator - Responsibilities

Coordinate vehicles collecting and delivering consignments from airlines within required timeframes

Manage the sequential flow of consignments arriving and departing, maintaining high levels of accuracy, safety and security

Ensure all daily work schedules are completed in line with approved procedures and deadlines

Raise records within the relevant customs systems and discharge T1s from overnight deliveries

Complete customs reporting as required

Ensure accurate data capture and upload information into the company's operating systems

Follow strict and time-sensitive SOPs and KPIs to ensure operational and regulatory compliance

Maintain professional and transparent relationships with customers and suppliers

Resolve queries raised by customers and suppliers promptly and effectively

Work closely with internal and external customers to deliver a high level of customer service

Complete internal and external rate reviews

Ensure invoicing, job costing, CIA, netting and milestones are updated within the required timeframes

Monitor and control operational costs

Ensure best-practice processes and procedures are consistently followed

Use relevant freight forwarding systems and Microsoft Office applications as required

Ensure company property is used correctly, safely and responsibly

Maintain effective communication with customers and suppliers to develop strong working relationships

Work collaboratively with colleagues and support the wider team

Complete all tasks accurately and within agreed deadlines

Contribute to continuous improvement and professional development

Carry out any other duties reasonably requested by the Supervisor or Line Manager About Us

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