Import & Export Freight Forwarder

Import & Export Freight Forwarder - Felixstowe - Salary Negotiable

About the Company

Our client is an established international logistics business with a strong reputation for delivering reliable freight and supply chain solutions across global markets.

Due to continued growth, they are looking for an experienced Import & Export Freight Forwarder to join their Felixstowe team. This is a great opportunity for a logistics professional who enjoys managing complex shipments, working with customers and overseas partners, and taking ownership from start to finish.

Import & Export Freight Forwarder - The Rewards

Competitive salary

Company pension

20 days holiday plus bank holidays

Office-based role in Felixstowe

Opportunity to work within a fast-moving international logistics environment

Scope to develop your skills and take ownership of key customer accounts Import & Export Freight Forwarder - Requirements

5+ years' experience within freight forwarding, shipping, logistics, or supply chain

Strong import and export experience, ideally with sea freight

Good knowledge of UK and international customs procedures

Experience with export declarations, CDS entries, Carnets, and customs documentation

Good understanding of Incoterms and international shipping regulations

Dangerous Goods awareness

Experience using freight management systems; Multi Freight experience would be advantageous

Strong organisational skills with excellent attention to detail

Confident communicator with the ability to build relationships with customers, carriers, agents, and suppliers

Commercially aware with experience handling quotations, rates, and margins Import & Export Freight Forwarder - Responsibilities

Manage import and export shipments from start to finish across sea, road, air, and multimodal transport

Manage key customer accounts and build strong, long-term relationships

Coordinate customs documentation, declarations, tariff classifications, and duty requirements

Liaise with shipping lines, carriers, overseas agents, and customers to ensure smooth shipment movements

Provide guidance on Incoterms, customs requirements, and international shipping regulations

Prepare quotations, negotiate rates, and support commercial pricing decisions

Resolve shipment delays, exceptions, disputes, and operational issues

Maintain accurate shipment and financial records within the freight management system

Ensure all shipments are handled efficiently, compliantly, and within agreed service levels

Identify opportunities to improve processes, customer service, and operational performance About Us

Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to Detail2Recruitment website