Express Time Critical Air Freight Coordinator

Express Time Critical Air Freight Coordinator

Location: Feltham

Salary: £40,000 per annum

Shift: 4 on, 4 off | 7:00pm - 7:00am

Industry - Freight Forwarding

We're recruiting for an experienced Express / Time-Critical Coordinator to join a busy international logistics operation on a permanent night-shift basis in Feltham.

This is a hands-on role coordinating express and time-critical shipments from start to finish, working closely with customers, hauliers, warehouses and internal teams to ensure shipments are processed accurately, efficiently and on time.

What's on offer

£40,000 per annum

4 on, 4 off shift pattern

7:00pm - 7:00am

Permanent position

25 days annual leave + bank holidays

Opportunity to develop strong customer and operational relationships

The Role

You'll be responsible for the day-to-day coordination of express shipments, ensuring everything runs smoothly from order processing through to delivery and final clearance.

Key responsibilities will include:

Coordinating express and time-critical shipments from start to finish

Processing orders and creating shipments using BoxTop

Managing import and export customs clearances via CDS

Ensuring customs and shipping documentation is completed accurately

Working closely with road hauliers, co-loaders and transport providers

Liaising with customers to provide updates and resolve operational queries

Monitoring shipments and proactively managing any delays or service issues

Working with warehouse and operations teams to ensure shipments are processed efficiently

Monitoring customer KPIs and maintaining agreed service levels

Supporting internal customs audits, assessments and compliance checks

Assisting with invoicing and ensuring jobs are accurately recorded

Identifying opportunities to improve processes and reduce operational costs

Maintaining strong relationships with customers, suppliers and internal teams

Supporting business development opportunities within existing accounts

About You

We're looking for someone with previous experience within express logistics, freight forwarding or time-critical transport operations.

Strong working knowledge of import and export customs procedures

Experience completing clearances through CDS

Experience using BoxTop

Experience with AOG Express

Knowledge of Sequoia would be advantageous

Excellent organisational and communication skills

Strong attention to detail

Previous experience of working night shift desirable

This is an excellent opportunity for an experienced Express Operator, Time-Critical Coordinator or Freight Forwarder with strong customs knowledge who is looking for a permanent night-shift role.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy