Ocean Import Coordinator

Ocean Import Coordinator - Freight Forwarding - Southampton - £35,000 DOE

About the Company

We are recruiting on behalf of an established international logistics business providing freight forwarding, customs, transport and supply chain solutions to a diverse customer base.

As an Ocean Import Coordinator, you will manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments are handled efficiently, accurately and in line with customs and customer requirements.

Ocean Import Coordinator - The details

Competitive salary depending on experience

Paid overtime

Profit-related bonus

Incremental holiday entitlement

Permanent, full-time position

Excellent career progression

Potential progression to Import Team Leader

Supportive and professional working environment  Ocean Import Coordinator - Requirements

Previous experience in import freight forwarding or logistics

Experience with CargoWise or similar freight forwarding systems

Good knowledge of import customs procedures and documentation

Understanding of Home Use, CFSP, Warehousing, Bonds, T1s and NCTS

Knowledge of CDS, CNS and Destin8 would be advantageous

Good understanding of Bills of Lading and Incoterms

Strong commercial and financial awareness

Excellent communication and customer service skills

Highly organised with strong attention to detail

Ability to prioritise workloads and work effectively under pressure

Proactive, solutions-focused approach with the ability to work independently. Ocean Import Coordinator - Responsibilities

Coordinate import shipments from origin through to final delivery

Liaise with overseas offices, customers, transport providers and internal teams

Manage shipment documentation, Bills of Lading and customer records

Monitor ETAs, delivery bookings and shipment deadlines

Complete and check customs entries and ensure compliance with customs procedures

Manage uncleared/unbooked shipments and resolve operational issues

Raise accurate invoices and ensure correct job profitability

Handle customer queries and resolve issues promptly

Maintain accurate records and shipment information within CargoWise

Identify opportunities for process improvements and additional services

Support colleagues and assist with training when required About Us

Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to Detail2Recruitment website