Production Manager

Location: Serck Heat Exchange, Newcastle

Hours: Full time

Salary: Circa £55,000

About the Role

Serck specialises in the design, manufacture, installation, servicing and global export of heat transfer technology across multiple sectors and regions. Our capabilities include industrial and marine heat exchangers, climate control and heat recovery products, efficiency coatings, and specialist heavy-duty, high-performance and heritage automotive radiators, and we are trusted by clients worldwide including F1 teams, national utilities, petrochemical producers, and military, marine and rail organisations. As Production Manager you will provide direction and supervision to our production teams, delivering output on time and in line with targets and production schedules. You will develop high levels of performance and customer satisfaction by applying Unipart Way tools and techniques, effective teamwork and continuous improvement, co-ordinating activities so that products are delivered right first time, fully compliant with customer and legislative requirements, to the highest quality standards and using efficient processes.

As part of your key responsibilities, you'll:

Health and Safety - Maintain the highest standards of health, safety and housekeeping in line with legislation, quality requirements and good working practices, taking an active role in safety audits and resolving issues or escalating corrective actions to senior management where required

Incident Management and Risk - Oversee accident reporting and investigations, identify proactive solutions to reduce incident levels, ensure regular risk assessments are completed and archived correctly, and report all incidents, hazards and near misses while challenging unsafe acts or behaviours

Quality - Ensure quality standards are maintained across the production area and that all staff comply with company quality policies and procedures, identifying and investigating quality issues with the production and quality teams and ensuring appropriate containment and resolution actions are completed

Customer Response - Respond to customer issues with thorough investigations and present your findings as required

Cost Control - Understand and manage production costs including overtime within agreed budget limits, manage time and attendance including sickness and absence in line with company procedures, and use labour hours and materials effectively to achieve production budgets

Performance Reporting - Understand business KPIs and communicate them regularly to production teams to support compliance and performance

Delivery - Manage, motivate and lead the production team to achieve or exceed productivity targets, ensuring the team understands those targets, their importance and the impact of non-achievement

Production Planning - Take a proactive approach to production planning, keeping the production area flexible enough to meet customer and budget requirements, and work closely with quality, sales, projects and customers to deliver agreed KPIs

People Development - Build effective cross-functional working relationships within the team and across the wider business, hold regular meetings with team members to discuss performance expectations, standards and attendance, and deliver communication briefings to keep teams informed about company and local matters

People Management - Manage return-to-work interviews, training and development plans, and disciplinary and grievance procedures with support from Human Resources and senior management, while actively developing your own knowledge, skills and experience

About You

We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role!

Attitude and Drive - Enthusiastic, conscientious, results-focused and self-motivated, with a positive 'can do' attitude

Relationship Building - Able to build strong working relationships with teams and customers, and communicate effectively at all levels both within and outside the business

Resilience - Works effectively under pressure in a demanding environment

Planning and Organisation - Strong planning and organisational skills

Continuous Improvement - Willing to learn and apply Unipart Way principles and tools, including OCCs

About Unipart

We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains.

Equality, Diversity, and Inclusion

We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.

You may have experience in the following: Production Manager, Manufacturing Manager, Operations Manager, Production Supervisor, Manufacturing Supervisor, Shift Manager, Plant Manager, Factory Manager, Production Team Leader, Manufacturing Team Leader, Cell Manager, Assembly Manager, Production Lead, Continuous Improvement Manager, Lean Manufacturing Manager