Supervisor

Description

Who are we?

Dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs. We’re a leader in VIP catering, offering bespoke inflight to private and charter clients.

The Role

The Operational Supervisor is responsible managing equipment operations, ensuring efficiency, safety compliance, and team productivity. The supervisor ensures quality control, inventory management, and coordination with various departments to meet operational demands.

Key Responsibilities

As a Department Supervisor, you’ll be at the heart of our operations:

Oversee key production areas including bond stores, wash, and meal assembly lines

Ensure smooth, efficient workflows that meet tight schedules and uphold our 5-star quality standards

Lead, coach, and inspire your team to deliver exceptional results every day

Maintain compliance with legislation, customer expectations, and company policies

Build strong relationships with clients and swiftly resolve any operational issues

Skills, Knowledge and Expertise

What We’re Looking For

You’re:

A self-starter with a sharp eye for detail and a methodical mindset

Passionate about team development and operational excellence

Calm under pressure and confident in a dynamic, shift-based environment

Committed to delivering world-class service—every time

Problem solving skills.

Stakeholder management.

Computer literate - Microsoft Outlook, Word and Excel

Evidenced people management experience e.g. dealing with performance issues, holidays, rosters and absence management

An understanding of cost and control management

Attention to detail and accuracy

Good organisation skills and flexibility

Benefits

What’s In It for You?

An opportunity to be part of the Emirates global family.

Free breakfast, lunch and dinner on site

Free tea and coffee

Simply health Plan

Refer a Friend Scheme

Discounted gym membership at over 2000 gyms nationwide

Cycle to Work Scheme

Opportunity to enhance your learning through our inhouse apprenticeship programme

🕒 Shifts

Mixed shifts available—including weekends. Flexibility is key, and your leadership will shine across all hours