Assistant Transport Manager

Assistant Transport Manager - Supply Chain & Logistics - Croydon - Up to £48,000

About the Company

Our client is a well-established and growing business operating within the fresh produce distribution sector, with a busy transport operation delivering to customers across London and the surrounding areas.

This is an excellent opportunity for an experienced Transport professional looking to take on a key leadership role within a fast-paced, time-critical delivery environment. The successful candidate will be responsible for leading and developing a large team of drivers, overseeing daily dispatch operations and ensuring high standards of performance, compliance and customer service.

The ideal candidate will have proven experience managing a large driver team within a busy transport or multi-drop delivery operation, with strong organisational, communication and problem-solving skills.

Assistant Transport Manager - The Details

Salary of £48,000 per annum

Full-time, permanent position

Monday to Friday, 43 hours per week

Early morning start at 4:30am

Based in Croydon

Opportunity to lead and develop a large driver team

Key role within a busy and growing transport operation

Opportunity to make a significant contribution to operational performance and service delivery Assistant Transport Manager - Requirements

Previous experience in a busy transport environment, including the management of a large driver team

Proven experience managing drivers within a time-critical, multi-drop delivery operation

Experience within fresh produce, food distribution or another time-sensitive delivery environment would be advantageous

Strong leadership skills, with the ability to motivate, manage and develop a team of drivers

Excellent organisational skills, with the ability to prioritise workloads and manage competing deadlines

Strong attention to detail and a performance-driven approach, with the ability to work towards operational KPIs

Ability to remain calm, professional and diplomatic when managing challenging situations

Excellent communication skills, with the ability to communicate effectively with drivers, colleagues, customers and senior management

Strong problem-solving skills and the ability to make effective decisions in a fast-paced operational environment

A proactive approach, with the ability to work independently and take ownership of daily operations

A strong understanding of driver compliance, health and safety requirements and operational procedures

IT proficient, with experience using email, Microsoft Excel, Word and internet-based systems

Experience using route management, vehicle tracking or driver monitoring systems such as Samsara

Good knowledge of Central London and the surrounding delivery areas

Full, clean UK driving licence Assistant Transport Manager - Responsibilities

Support the Transport Manager with the day-to-day management of the driver operation

Take responsibility for the effective management, performance and development of a large team of 55+ route drivers and 10+ emergency drivers

Oversee the daily dispatch operation between 4:30am and 6:00am, ensuring all routes are covered and departures run smoothly

Manage daily dispatch, driver cover and operational issues, ensuring deliveries are supported and disruptions are resolved promptly

Maintain and manage daily and route allocation templates, ensuring drivers, vehicles and routes are allocated accurately and efficiently

Monitor driver performance, attendance, timekeeping and conduct, addressing any concerns in a timely and professional manner

Investigate driver-related complaints and delivery issues, taking appropriate action and implementing improvements where necessary

Manage driver investigations and performance-related matters, ensuring issues are handled fairly and consistently

Support driver recruitment, conduct interviews and coordinate the induction of new drivers

Ensure all drivers comply with operational procedures, company standards, health and safety requirements and relevant regulations

Manage driver uniform requirements, including ordering, stock control, allocation and maintaining appropriate standards

Oversee driver holiday requests and ensure sufficient cover is maintained to meet operational requirements

Monitor driver and route performance, identifying opportunities to improve productivity, efficiency and service levels

Work closely with the Transport Administration team to support effective route planning, driver allocation and daily operations

Liaise with the Driver Trainer to arrange training and inductions for new drivers, as well as refresher training for existing team members

Work collaboratively with Customer Service, HR, Sales and other departments to resolve driver, route and delivery-related matters

Use operational data and systems, including vehicle tracking and driver monitoring technology, to review performance and identify areas for improvement

Manage driver phones and associated systems, ensuring devices are maintained, updated, correctly allocated and operational, including FFO, Android and Samsara facial recognition requirements

Liaise with the Fleet Manager regarding vehicle cleanliness, servicing, defects and other fleet-related issues About Us

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