Export Operations Coordinator

Export Operations Coordinator - Deep Sea Groupage - Thurrock

About the Company

Our client is a UK-based NVOCC (non-vessel operating common carrier), handling groupage and consolidated LCL sea freight, both import and export. They work with customers and overseas agents across a wide range of destinations. The position is office based, and you will deal directly with customers and agents rather than working through layers of management.

This is an excellent opportunity for an experienced Export Operator to join a busy export team. The work covers groupage and consol exports, with a large proportion of volume going to the USA, though shipments go to all destinations. The successful candidate will run live export bookings day to day, from taking the enquiry and getting the rate through to arranging haulage, planning the load and completing paperwork and filings correctly and on time.

The ideal candidate will have solid deep sea export operations experience, with strong knowledge of groupage and consol work, AMS and ISF filing, and UK export customs procedures. This is not a trainee role. You will be managing several shipments at different stages at any one time, so organisation and accuracy are essential.

Export Operations Coordinator - The Details

Full-time, permanent position

Monday to Friday, 08:30 - 17:30

Office based only

20 days holiday plus all UK bank holidays

Small team environment  Export Operations Coordinator - Requirements

Solid experience in export operations - deep sea export

Good working knowledge of groupage and consol export work

Experience of AMS and ISF filing

Familiarity with UK export customs procedures and CDS entries

Excellent written and spoken English, with the ability to draft clear, accurate, professional emails without supervision and communicate confidently by phone with customers and agents

Organised and accurate, with the ability to keep track of several shipments at once

Friendly and polite, and comfortable working as part of a small team

Competent with Microsoft Office packages Desirable:

Experience of US-bound groupage in particular

Experience working with overseas agents

Familiarity with freight forwarding operating systems

Experience of load planning containers

Export Operations Coordinator - Responsibilities

Sort the export inbox and respond to general export queries from customers

Handle rate requests from overseas agents

Enter bookings and arrange UK haulage

Carry out load planning, mainly for the USA but covering all destinations

Input and submit AMS and ISF filings

Arrange CDS entries

Keep customers and agents updated on the status of their shipments

Deal with problems as they arise and resolve them with the relevant party

Ensure paperwork and filings are completed accurately and on time across all live shipments About Us

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