Warehouse Shift Manager

3PL Provider - Lutterworth

Excellent opportunity to join a fast paced retail distribution operation within a rapidly growing 3PL provider

6am - 2pm / 2pm - 10pm / Monday - Friday

Growing 3PL Provider based in Lutterworth looking for an experienced Warehouse Shift Manager to manage an ops team of 30 - 40 x ops.

The Warehouse Shift Manager will be responsible for overseeing day-to-day warehouse operations at a busy distribution facility in Lutterworth, ensuring the effective management of people, performance, productivity and customer service.

Working closely with the Operations Manager, your responsibilities will include:

Leading, motivating and managing a warehouse operations team of approximately 20-40 employees

Managing daily shift activities to ensure operational targets, productivity and service levels are consistently achieved.

Supporting the recruitment, onboarding, training and development of warehouse colleagues.

Managing individual and team performance through regular reviews, coaching and development plans.

Working closely with HR on employee relations matters, including absence management, disciplinary procedures and performance reviews.

Ensuring warehouse processes, operational procedures and company policies are consistently followed.

Monitoring operational KPIs and identifying opportunities to improve efficiency, productivity and service delivery.

Maintaining excellent customer service standards and resolving operational or service-related issues.

Working closely with the Stock Manager to maintain inventory accuracy and ensure stock control procedures are followed.

Ensuring compliance with health and safety legislation, company policies and operational standards.

Maintaining high standards of housekeeping, site security and overall warehouse organisation.

Driving continuous improvement initiatives to enhance operational performance and reduce inefficiencies.The successful candidate will have previous experience in warehouse or distribution operations, with a proven ability to lead teams and deliver strong operational performance within a fast-paced environment.

You will ideally demonstrate:

Previous experience as a Warehouse Shift Manager, Warehouse Supervisor, Team Leader or similar operational management role.

A background within logistics, warehousing, distribution or supply chain operations.

Experience managing and developing operational teams, ideally within a busy warehouse or distribution centre.

Strong people management skills, including performance management, coaching and employee development.

A hands-on leadership style with the ability to motivate teams and maintain high operational standards.

Excellent communication and interpersonal skills, with the confidence to build relationships across all levels of the business.

Experience monitoring operational KPIs, productivity, service levels and warehouse performance.

A good understanding of warehouse management systems, stock control and operational processes.

Strong knowledge of health and safety requirements within a warehouse environment.£40,000 + 10% Bonus

EA First Ltd are acting as an Employment Agency for this permanent vacancy