Assistant Depot Manager | Hire Industry

<p class="text-muted mb-3">Assistant Depot Manager</p>

<p class="text-muted mb-3">Nairn, Highlands</p>

<p class="text-muted mb-3">Jackson Hogg are delighted to be partnering with a leading hire business in the appointment of an Assistant Depot Manager based in Nairn.</p>

<p class="text-muted mb-3">This is an excellent opportunity for an experienced operations, depot, transport or customer service professional looking to join a growing business where service excellence, operational performance and employee wellbeing are at the heart of everything they do.</p>

<p class="text-muted mb-3">Reporting to the General Manager,</p>

<p class="text-muted mb-3">you will play a key role in the day-to-day running of the depot, ensuring the highest standards of customer service, fleet management and operational efficiency are consistently achieved.</p>

<p class="text-muted mb-3">The Opportunity</p>

<p class="text-muted mb-3">As Assistant Depot Manager, you will support the leadership of the depot operation, helping to drive performance across service delivery, transport coordination, asset management and team development.</p>

<p class="text-muted mb-3">Working closely with depot staff, drivers and customers, you'll ensure the business continues to deliver exceptional service while maintaining high operational standards.</p>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure all equipment and accessories are inspected upon return to the depot and are processed in line with operational procedures.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Maximise recovery of costs and revenue relating to loss, theft or damaged equipment.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Coordinate drivers, vehicles and transport activities to ensure a smooth and efficient operation.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Manage customer queries, complaints and service issues, ensuring prompt and effective resolution.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Support the successful completion of site repairs through effective planning, resource allocation and issue management.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Oversee hire fleet, stock equipment and fixed assets, ensuring all compliance checks are completed.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Support the management of depot standards and drive continuous operational improvement.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Provide day-to-day leadership, coaching and support to depot employees.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Monitor performance against key operational and customer service KPIs.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Promote a positive culture that supports employee wellbeing, engagement and development.</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">About You</h5>

<p class="text-muted mb-3">We're keen to speak with candidates who have:</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Previous experience in a supervisory, team leader, depot management or operations management role.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Strong leadership and people management skills.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience driving operational excellence and improving performance against KPIs.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>A customer-focused approach and the ability to handle challenging situations professionally.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Excellent organisational and communication skills.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Strong IT literacy and confidence using business systems.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience within the hire or rental industry.</span></li>

</ul>

<p class="text-muted mb-3">What's In It For You?</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Attractive bonus scheme</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>25 days annual leave plus bank holidays, increasing with service</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Enhanced company pension scheme</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Life assurance cover</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Employee Assistance Programme</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>High street discount vouchers</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Discounted gym membership</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Health and wellbeing benefits</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Cycle to Work scheme</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Home & Tech scheme</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Additional leave for milestone birthdays</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Refer a Friend scheme</span></li>

</ul>