Sales Administrator

CareerMakers Recruitment are working with a well-established manufacturing business in Accrington who are looking to appoint an experienced Sales Administrator to support their busy commercial team.

This is a varied position combining sales administration with account management responsibilities. You will act as a key point of contact for customers, ensuring a smooth process from enquiry through to delivery, while building strong, long-term relationships.

The Role

As Sales Administrator, you will provide comprehensive support to the sales function while taking ownership to ensure full compliance with UK regulations. You will act as a central link between sales, purchasing, production, and external regulatory bodies.

Key Responsibilities

• Manage a portfolio of customer accounts, acting as the main point of contact

• Process sales orders accurately and efficiently

• Prepare and follow up on quotations

• Liaise with production, logistics, and procurement teams to ensure timely delivery

• Handle customer enquiries, resolving issues promptly and professionally

• Maintain accurate records on CRM/ERP systems

• Support external sales managers with customer updates and reporting

• Monitor stock levels and delivery schedules

Systems & Stock Management

• Develop working knowledge of the MRP system (currently using 123 Insight)

• Assist with stock level monitoring based on sales forecasts and customer demand

• Support cross-departmental communication between sales, engineering, and operations

General Office Support

• Assist with ad hoc administrative duties

• Provide support to engineering when required

• Coordinate with contractors regarding repairs and maintenance

Qualifications/Experience

• Excellent communicator

• Proactive and a team player

• Understanding on how to use Excel, Word, PowerPoint

• Excellent organisational skills

• Relevant experience within an SME manufacturing facility preferred

• Previous experience in a sales/administrator role

About You

We are looking for a confident and detail-oriented professional who can take ownership of export compliance responsibilities.

You will have:

• Previous experience in a sales administration, internal sales, or account management role

• Experience within manufacturing, engineering, or a product-based environment preferred

• Strong organisational and multitasking skills

• Excellent communication and customer service abilities

• Good IT skills (Excel, CRM/ERP systems such as SAP or Salesforce desirable)

• Proactive and able to work both independently and as part of a team

Working Hours: -

Monday - Thursday, 7:45am - 4:15pm

Friday, 7:45am - 1:45pm

Pay rate: £14.36

If you are interested in the role, and have the relevant experience please apply with your CV