Sales / Office Administrator

Sales / Office Administrator

Fixed Term Contract (12 months)

Lockington, Derbyshire

c. £30,000

Our client is a manufacturing business employing c. 400 people in over 30 international countries. The family-owned business was founded in the 1950’s in Germany, where the Headquarters are still based..

We are looking for a detail-oriented and highly organised Office Administrator to support a busy Sales team.

Responsibilities:

• Answering customer queries by telephone, email and live webchat function
• Processing orders and managing call off schedules
• Maintain accurate Salesforce database, ensuring all relevant information is uploaded
• Provide support to external retail and project sales teams
• Writing up quotes onto official documents for customers
• Planning company trips to head office in Germany
• Order office supplies as required
• Undertake ad hoc research projects at the request of management
• Respond to aftersales queries in a timely and professional manner
• Format and distribute weekly reports for customers
• Processing monthly accounts statements and highlighting overdue invoices
• Booking in weekly deliveries with customers and couriers
• Cover of other office duties as required when colleagues are on annual leave.

The ideal candidate:

• Previous administration experience
• Excellent computer skills
• Independent thinker with ability to multi-task
• Ability to prioritise and organise own workload
• Highly literate with excellent attention to detail
• Proactive customer focused approach
• Positive and friendly attitude
• Ability to work in a varied environment and maintain a clear work ethic.
• Flexible, with the ability to work as part of a team.

Really lovely working environment. Small team. Free parking. Hours of work are Monday – Friday, 9am – 5pm. Immediate start. Please do get in touch if you would like to hear more