Property Claims Team Leader

The successful candidate will work closely with the Claims Director to support the technical progression of claims handlers and help achieve technical excellence in line with client SLAs.

You will be responsible for the supervision of technical performance of the property claims handling team, act as a referral point, training, conduct technical audits, identify claims with financial risk or exposure and manage effectively whilst keeping up to date with all relevant, existing, and new legislation, case law and industry standards.

In addition, the Claims Team Leader will handle a caseload of complex claims and complaints.

Required Skills & Competencies

Proven experience as a Senior Claims Handler or Team Leader

Previous experience supervising or mentoring staff

Strong understanding of General Insurance, preferably in property and home emergency

Excellent communication and leadership skills

Ability to manage performance and motivate a team

Strong decision-making and problem-solving abilities

High attention to detail and quality standards

Confident using claims systems and Microsoft platforms   

Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed)  Job Ref: CD276. For all other vacancies, take a look at our website - (url removed)