Business Support Administrator

Do you have strong administrative and organisational skills, excellent attention to detail and enjoy working across multiple areas of a business?

Are you confident dealing with customers, suppliers and subcontractors and looking for a varied role within the housebuilding industry?

We’re recruiting a Business Support Administrator to join a growing regional housebuilder based in County Durham.

This is a varied role providing professional administrative support across Commercial, Land, Sales, Customer Care, Finance and Operations. You’ll help keep day-to-day office processes running smoothly while taking ownership of a range of important administrative responsibilities.

From reception and office administration through to purchase orders, customer extras, land enquiries and subcontractor information, this role offers excellent exposure to how a busy housebuilding business operates.

What You’ll Be Doing

Take responsibility for reception and front desk duties, welcoming visitors and professionally handling incoming calls and enquiries

Manage incoming post, office supplies, stationery, equipment and general office administration

Maintain accurate company records, filing systems, documentation and shared-drive information

Prepare and process business and plot documentation

Coordinate meetings, diaries and calendars and take minutes where required

Support the administration of business insurance renewals and compliance records

Record and manage incoming land enquiries using CRM systems

Raise, process and record authorised purchase orders through ERP systems in line with company procedures

Coordinate the administration of customer extras, including checking pricing, raising orders and providing accurate information to site teams and subcontractors

Maintain accurate customer extras records and provide supporting information to Accounts and Commercial teams

Liaise with subcontractors, following up outstanding information and actions

Provide wider administrative support across Sales, Customer Care and other departments as required

What We’re Looking For

Previous experience in administration, business support, office coordination or a similar role

Excellent organisation and attention to detail

Strong written and verbal communication skills

Professional and friendly manner when dealing with customers, visitors, colleagues, suppliers and subcontractors

Ability to manage multiple priorities and deadlines effectively

Good numerical skills and confidence checking prices, orders and detailed information

Good knowledge of Microsoft Office and/or Google Workspace

Confidence using business software and ability to learn new CRM and ERP systems

Proactive approach with the confidence to chase outstanding information, identify discrepancies and use your own initiative

Desirable:

Previous experience within housebuilding, construction or property

Experience using Evolution, HubSpot or similar ERP/CRM systems

Experience working with purchase orders, subcontractors, customer extras or commercial administration

The Details

Location: County Durham

Role Type: Full-time

Industry: Housebuilding / Construction

Departments Supported: Commercial, Land, Sales, Customer Care, Finance & Operations

If you’re a highly organised and proactive administrator looking for a varied role with exposure to multiple areas of a successful housebuilding business, we’d love to hear from you.

For this position, Elvet Recruitment Limited will be acting as an employment agency in relation to permanent recruitment on behalf of our client.

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Please call Heather Sweetman at Elvet Recruitment to discuss this opportunity in more detail