Hire Controller

Hire Controller

Coningsby

£29,750 per annum + Overtime

Monday–Friday | 7am–5pm

Office Based

Are you a confident customer service professional who enjoys building relationships, solving problems and keeping things moving?

We are searching for an enthusiastic Hire Controller to join a successful and growing team in Coningsby, working for a leading supplier of high-quality temporary buildings and toilet facilities.

This is a fantastic opportunity for someone who thrives in a busy environment, enjoys speaking to customers and wants a role where every day brings something different.

The Role

As a Hire Controller, you’ll play a key role in ensuring customers receive an outstanding service from enquiry through to delivery and beyond.

Your responsibilities will include:

– Managing customer enquiries by telephone and email.

– Processing sales and hire orders accurately and efficiently.

– Planning deliveries and creating practical, cost-effective routes.

– Building strong relationships with customers and understanding their

requirements.

– Gathering customer feedback following installation.

– Identifying new business opportunities through proactive, speculative calls to existing and potential customers.

– Working closely with depot colleagues and head office teams to ensure a smooth customer journey.

– Using your product knowledge to recommend the right solutions for each customer.

The ideal candidate

Will have experience in customer service, sales or a fast-paced service environment.

Your background could include:

– Plant hire

– Construction

– Property maintenance

– Manufacturing

– Equipment hire

– A busy sales or customer service environment

Most importantly, you’ll be someone who:

– Communicates confidently and professionally with customers.

– Builds positive, long-term relationships.

– Is organised and able to manage competing priorities.

– Enjoys working in a fast-paced environment.

– Has a proactive approach to identifying sales opportunities.

– Is comfortable communicating by both telephone and email.

– Is computer literate and confident learning new systems.

– Can work flexibly to meet operational

requirements.

For more information, please call Jon on (phone number removed) or email him quoting J10664.

Reflect Recruitment Group is operating as a Recruitment Agency under the Employment Agencies Act 1973