HE

IT Major Incident Manager - Shift Based

Heathrow london Posted 27 Oct 2026 Closing: 26 Nov 2026
Permanent

Job Description & Overview

As a IT Major Incident Manager at Heathrow, you will be instrumental in maintaining the airport’s IT resilience and operational stability. Operating from the Airport Operations Centre (APOC) in a 24/7 environment, you will lead the management of critical technology incidents, ensuring swift recovery and minimal disruption to airport operations. Your expertise will be vital to protecting Heathrow’s technology backbone, supporting efficient passenger journeys and the airport’s continued safe operation.
The IT Major Incident Manager (MIM) operates 24/7 and 365 days per year. The successful candidates will be required to participate in a 24/7 shift pattern and will be based in APOC at Heathrow Airport.

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Key Details
  • Date Posted: 27 Oct 2026
  • Location: london
  • Employment Type: Permanent
  • Category: IT & Technology
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Employer Information
HE
Heathrow
Verified Transport Employer

Verified transport and logistics firm operating commercial fleets across the UK network.

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