Remote Call Center Lead — Claims & Customer Experience
Job Description & Overview
Secure IQ Services is seeking a Call Centre Manager to lead customer care operations and oversee end-to-end insurance claims handling in a vehicle-focused environment. This hands-on leadership role requires coordinating teams across regions, driving KPI improvements, and ensuring fast, accurate claims processing while maintaining high customer trust.
The role is fully remote with working hours aligned to Central Standard Time (9 AM – 5 PM CST).
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Key Details
- Date Posted: 23 Oct 2026
- Location: United Kingdom
- Employment Type: Permanent
- Category: General
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Secure IQ Serviceshttps://static.whatjobs.com/static/ajCore/img/jobPosting/companyLogo/whatJobs_ob_default.png
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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