SH
Remote Customer Experience Specialist (UK)
Shop Circle
london
Posted 18 Oct 2026
Closing: 17 Nov 2026
Permanent
Competitive
Job Description & Overview
Shop Circle is looking for a Customer Experience Associate to provide exceptional service through chat, email, phone, and social channels. This remote role (UK-based) includes occasional travel to Leeds or Manchester for in-person meetings. Responsibilities include managing customer interactions, resolving issues with empathy, and becoming a product expert. The position offers salary increases every 6 months, performance bonuses, and a supportive culture focused on ownership and continuous growth. Onsite training is mandatory for the first 3 weeks in London, Leeds, or Manchester.
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Key Details
- Date Posted: 18 Oct 2026
- Location: london
- Employment Type: Permanent
- Category: Marketing & Media
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SH
Shop Circle
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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