Housing Officer

TristoneNash are working with a provider of social housing who are looking to recruit a Housing Officer to fulfil a 6month contract.

The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities.

Duties will include:

Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support

Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible.

Undertaking new tenant home visits

Dealing with requests in relation to transfers, mutual exchanges, successions and assignments

Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants

Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team

We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice

A full driving licence and access to a vehicle is essential coupled with a Basic DBS check.

For more information or to apply, please submit your CV