RWVMM - Spa Receptionist

Location: Rosewood Villa Magna, Madrid, Community of Madrid, Spain

Salary: €16,500.00-€18,000.00

Employment type: Full-time

Seniority level: Entry level

Job function: Administrative (Hospitality industry)

We are seeking a Spa Receptionist to join our team in Rosewood Villa Magna. Under the general direction of the Spa & Wellness Manager and local policies and procedures, handle guest requests in a friendly, effective, efficient and courteous manner at all times. The Spa & Wellness Receptionist function is to achieve the highest possible guest satisfaction with specific responsibility for each guest’s experience including arrival, departure, the use of facilities and locker areas.

• Be responsible for the guest reservation experience.
• Greeting all guests, answering phone calls, assisting guests with questions regarding the spa menu, offerings, membership, and products, booking all appointments, checking guests into the system and billing for services received.
• Promote Sense Spa members/guests with the highest level of services to increase sales and demand repeat business.

If you’re looking for a new professional challenge, don’t miss this opportunity and join our team!