Remote Dynamics 365 CSW & CI Journeys Specialist
Job Description & Overview
Vytwo is seeking an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace (CSW) and Customer Insights (CI) journeys to design, develop, and implement scalable CRM solutions.
This remote position requires hands-on configuration of CSW components such as Voice, Chat, Workstreams, Session templates, Agent Scripts and Macros, as well as CI elements like real-time marketing journeys and segments, collaborating with technical and business teams to deliver high-quality
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Key Details
- Date Posted: 23 Oct 2026
- Location: United Kingdom
- Employment Type: Permanent
- Category: General
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Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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