Founding Market Operations Launcher

Position Overview

Launch and operate the DACH market operations for REVER, onboarding and supporting e-commerce brands in Germany, Austria, and Switzerland.

You'll tackle the challenge of solving the massive €20B+ returns problem for e-commerce companies in Germany, where return rates range from 40–60% in fashion and footwear.

• Launch the country operations for the DACH market.
• Onboard the first brands by managing a variety of external stakeholders, including logistics carriers, fulfilment players, and e-commerce experts.
• Exceed client expectations by helping them with technical integrations with their carriers, warehouses, ERP, and CMS systems.
• Work at the intersection between our customers, our GTM and product teams.
• Manage brand relationships and support them in their experience with REVER.
• Use your firsthand experience of our day-to-day operations to contribute to product development.
• Engage in strategic discussions to drive our operational excellence.
• Bring analytical insights on how to help brands achieve their goals.
• Surpass performance goals and thrive in our ambitious team environment, seizing opportunities for personal and company-wide growth.

• Interest in fashion, tech and innovation with a passion for helping eCommerces grow.
• Native communication skills in German, professional in English.
• An analytical mindset, driving data‑driven approach to problem solving and strategy.
• A fast learner;
  we want to fail fast, learn faster, and challenge often.
• A passion for startup culture, coupled with a proactive mindset.
• Quick problem‑solving skills and a knack for decisive action.
• Experience in the eCommerce, Fashion, or Retail industry is a plus.
• Experience in