Customer Service Advisor

As a Customer Service Advisor, based in Oldham, you'll be the first point of contact for customers, handling queries and providing information to ensure their needs are met efficiently.

Client Details

A leading manufacturing organisation based in Oldham.

Description

Responding to customer enquiries via phone & email.

Providing accurate information and resolving customer issues promptly.

Logging and updating customer details in the system.

Escalating more complex issues to the relevant team or department.

Assisting with general administrative tasks related to customer service.

Profile

A successful Customer Service Advisor should have:

Strong communication skills, both written and verbal.

A customer-focused attitude with a problem-solving mindset.

Experience in handling customer queries.

Good organisational skills and attention to detail.

Basic proficiency in using computer systems and databases.

Can commit to a temp to perm opportunity.Please note that we are only able to consider applications from candidates who are immediately available and able to commence employment without serving a notice period.

Job Offer

Competitive hourly rate & weekly pay.

Hybrid working once training is completed (3 days in office, 2 days at home).

Free on-site parking.

Temp to perm opportunity.If you're interested in this role, apply now