White-Glove End User Support Lead - Global IT & AV
Job Description & Overview
UST is seeking a Lead End User Support Engineer (White Glove) in London to own Level 2 escalations, provide advanced hardware and Windows support, and oversee meeting room systems and AV technology. The role includes on-site duties with remote support for global offices and mentorship for junior staff.
You will manage complex incidents, coordinate across Madrid, Lisbon, San Francisco, and São Paulo offices, and drive infrastructure upgrades while ensuring high service quality and documentation
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Key Details
- Date Posted: 19 Oct 2026
- Location: london
- Employment Type: Permanent
- Category: IT & Technology, Engineering
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UST
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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