Head of Internal Communications and Engagement

We're looking for a Head of Internal Communications and Engagement to join our Communications Team. This role can be based at any of our office locations: London, Birmingham, Bristol, Manchester, York, Glasgow. ORR operates a hybrid working model, working from a workplace location other than home for at least 40% of each month. This may be higher depending on the role and business needs. Workplace locations include ORR offices, inspection sites, off-site meetings, conferences, and other approved business locations.

The Office of Rail and Road (ORR) is the independent economic and safety regulator for Britain’s railways and monitor of performance on England’s strategic road network. This is an exciting time to join ORR, we are delivering a significant transformation programme to create a consistently agile and enabling organisation, with the right capability and a strong, inclusive culture that reflects our talented people. This will ensure we continue to operate as an independent, expert regulator, fit for the future and equipped with the capabilities and ways of working required to support sector-wide rail reform, while contributing to the government’s broader agenda on regulatory reform and economic growth. Further detail on our future role is set out here.

The Communications Directorate protects and enhances ORR's reputation by communicating with clarity, building confidence in our work, and supporting effective engagement with staff and stakeholders.The Internal Communications team helps colleagues understand ORR’s priorities, direction and performance. Through clear, timely and engaging communication, the team supports organisational change, strengthens culture and values, and helps people feel informed, connected and able to contribute to ORR’s success.

The Head of Internal Communications and Engagement helps ORR be a more effective organisation by ensuring colleagues understand where we are going, why it matters and how they can contribute. The role leads communication and engagement with employees during periods of change, helping leaders listen to colleagues, build trust and create a positive working environment. By supporting an informed, connected and engaged workforce, the postholder helps ORR deliver better outcomes for rail and road users and protect and enable rail and road systems that work for everyone.

Please refer to the attached Job Description and Job Information Pack for further details.

Find out what our colleagues have to say about their ORR careers at Our people | Office of Rail and Road (orr.gov.uk).