PPD - Print Production Field Service Engineer - Newport

ROLE : PPD Print Production / MFD Photocopier FSE

LOCATION : Newport

ROLE : PPD Print Production / MFD Photocopier FSE

LOCATION : Newport - 4 week shift cycle - OTE up to £50,000

We’re looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience . We are open to those from Photocopier / MFD backgrounds too that would be open to upskilling

The Role

Delivering technical service, maintenance, and repair across Production Print equipment

Carrying out installations and de‑installations, ensuring all project milestones are met efficiently

Keeping customers updated on progress and ensuring a positive service experience

Escalating technical issues promptly

Identifying opportunities for additional services or revenue while on customer sites

Building strong customer relationships

Managing and maintaining vehicle stock   

The Candidate

Strong technical knowledge of Production Print and/or MFD devices

Excellent fault‑finding and problem‑solving skills

Confident using diagnostic tools and reading complex technical instructions

IT literacy and basic networking capabilities

Strong communication skills Shift Patterns

This role operates on a rotating 4‑week shift cycle:

Week 1 – Early Shift: 6:00am – 2:00pm

Week 2 – Evening Shift: 4:30pm – 12:00am or 2:00pm – 10:00pm

Week 3 - Day shift: 8.30am - 5.30pm

Week 3 – Night Shift: 12:00am – 8:30am No shifts or weekends apply until full training is completed and the engineer is fully up to speed.

Package

Up to £50,000 (salary + bonus + shift allowance) 

An inclusive, supportive working environment

Holiday entitlement, volunteering leave, and options to purchase additional holiday

Flexible retirement planning

Wellbeing support covering physical, emotional, and financial health

Company car

Career development and long‑term learning opportunities

The chance to grow within a forward‑thinking, future‑focused organisation If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. Pure Talent Group Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector.  

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