Head of Customer Success & Growth (AI-Driven)
Job Description & Overview
EdgeTier, a Dublin-based AI-powered contact centre analytics software company, seeks a senior leader to own post-sale functions including customer success, support, onboarding and renewals. The role requires steering retention and expansion numbers, and building systems like health scoring and playbooks while coaching managers.
The candidate will explain AI-driven value to enterprise buyers and lead teams through a growth phase, shaping trust with senior stakeholders and improving account health.
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Key Details
- Date Posted: 24 Oct 2026
- Location: dublin
- Employment Type: Permanent
- Category: Sales Support
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