Care & Supported Housing Operations Manager

Are you an experienced care or supported housing leader ready to oversee and improve multiple services?

Hightown Housing Association is looking for a Care & Supported Housing Operations Manager to lead dispersed services across areas such as supported living, registered care, mental health, learning disabilities and homelessness support.

Why this role stands out

Lead and develop several vital community-based services

Manage and mentor Scheme and Service Managers

Drive quality, compliance and service improvement

Build strong commissioner and stakeholder relationships

Support new-service development and tender activity

The role

You will oversee safe, person-centred and high-quality services, ensuring strong CQC, safeguarding, health and safety and contractual compliance. You will lead teams, monitor KPIs and budgets, manage referrals and placements, and support effective housing management, including voids, arrears and tenancies where required.

What you’ll need

Experience managing supported housing, supported living or registered care

Multi-site or dispersed-team management experience

Strong CQC, safeguarding and quality-audit knowledge

Experience with budgets, rotas and staff performance

Confidence working with commissioners and external agencies

Level 5 Health & Social Care qualification, or willingness to work towards it

Driving licence, own vehicle and flexibility for on-call duties

Why work with Leaders in Care?

A specialist consultant who understands the social care market

Support throughout the full recruitment process

Access to exclusive roles across care and supported housing

Straightforward, honest advice at every stage

Interested?

Email: (url removed)

Call: (phone number removed)

Know someone who could be a great fit?

Refer them to Leaders in Care and receive a £500 bonus for a successful placement