Resident Complaints & Resolution Specialist (Hybrid)
Job Description & Overview
LGBT Jobs in Oldham is seeking two proactive Complaints & Resolution Officers to join our Customer Services team on a full-time, 12-month fixed-term contract. The role blends office-based work with home-working and focuses on investigating and resolving resident complaints and disrepair claims.
You will report to the Complaints & Resolution Manager, contribute to KPI achievement, coach Customer Service Advisors, and handle sensitive cases including escalations to senior leaders and external
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Key Details
- Date Posted: 19 Oct 2026
- Location: oldham
- Employment Type: Permanent
- Category: Sales
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LGBT Jobs
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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