JO

Commercial Operations and Enablement Specialist

Johnson Controls birmingham Posted 02 Oct 2026 Closing: 01 Nov 2026
Permanent

Job Description & Overview

Overview

In this role you drive commercial excellence within the Controls EMEA business, focusing on data quality, process discipline, and pipeline visibility to enable data-driven decisions. You will partner with Sales, Marketing, Product, Finance, Pricing, and Operations to strengthen CRM adoption and performance tracking, supporting profitable growth. The position offers cross-functional collaboration across EMEA, contributing to operational excellence and business impact. You will shape enablement programs and governance to scale commercial outcomes while maintaining a safety-conscious, collaborative culture.

Pay / Benefits
  • competitive salary plus bonus plan
  • 25 days holiday plus bank holidays
  • private healthcare
  • pension
  • life insurance
  • Employee Assistance Program
Responsibilities
  • Coordinate commercial planning activities, including performance reporting, action tracking and governance follow-up
  • Improve data quality, opportunity management, account discipline and pipeline hygiene across the EMEA Controls business
  • Prepare and analyze data for pipeline reviews, forecast discussions, business reviews and KPI tracking
  • Develop, maintain and enhance Power BI dashboards, reports and performance summaries
  • Support sales enablement through onboarding resources, playbooks, training materials and internal communications
  • Monitor adoption of commercial tools, dashboards and enablement programs
  • Partner with Sales and Marketing to support demand generation, installed base growth and campaign tracking
  • Identify process improvement opportunities and document standard ways of working
  • Coordinate with cross-functional stakeholders to ensure timely inputs, issue resolution and action completion
  • Contribute to continuous improvement projects using data analysis, structured problem-solving and change management
Key requirements
  • Bachelor's degree in Business, Engineering, Finance, Marketing, Data Analytics or a related discipline
  • 5-7 years of experience in commercial operations, sales operations, business analytics, sales enablement or a similar role
  • Experience using Salesforce, Power BI, Excel and Microsoft 365 applications
  • Good understanding of CRM processes, sales pipeline management, forecasting and business performance reporting
  • Strong analytical and problem-solving skills with excellent attention to detail
  • Ability to translate data into meaningful insights and recommendations
  • Strong communication and stakeholder management skills across multiple functions and countries
  • Proactive, organised and accountable with a continuous improvement mindset
  • analytical thinking
  • communication
  • stakeholder management
  • Salesforce
  • Power BI
  • Excel
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Key Details
  • Date Posted: 02 Oct 2026
  • Location: birmingham
  • Employment Type: Permanent
  • Category: General
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Employer Information
JO
Johnson Controls
Verified Transport Employer

Verified transport and logistics firm operating commercial fleets across the UK network.

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