Commercial Operations and Enablement Specialist
Job Description & Overview
In this role you drive commercial excellence within the Controls EMEA business, focusing on data quality, process discipline, and pipeline visibility to enable data-driven decisions. You will partner with Sales, Marketing, Product, Finance, Pricing, and Operations to strengthen CRM adoption and performance tracking, supporting profitable growth. The position offers cross-functional collaboration across EMEA, contributing to operational excellence and business impact. You will shape enablement programs and governance to scale commercial outcomes while maintaining a safety-conscious, collaborative culture.
Pay / Benefits- competitive salary plus bonus plan
- 25 days holiday plus bank holidays
- private healthcare
- pension
- life insurance
- Employee Assistance Program
- Coordinate commercial planning activities, including performance reporting, action tracking and governance follow-up
- Improve data quality, opportunity management, account discipline and pipeline hygiene across the EMEA Controls business
- Prepare and analyze data for pipeline reviews, forecast discussions, business reviews and KPI tracking
- Develop, maintain and enhance Power BI dashboards, reports and performance summaries
- Support sales enablement through onboarding resources, playbooks, training materials and internal communications
- Monitor adoption of commercial tools, dashboards and enablement programs
- Partner with Sales and Marketing to support demand generation, installed base growth and campaign tracking
- Identify process improvement opportunities and document standard ways of working
- Coordinate with cross-functional stakeholders to ensure timely inputs, issue resolution and action completion
- Contribute to continuous improvement projects using data analysis, structured problem-solving and change management
- Bachelor's degree in Business, Engineering, Finance, Marketing, Data Analytics or a related discipline
- 5-7 years of experience in commercial operations, sales operations, business analytics, sales enablement or a similar role
- Experience using Salesforce, Power BI, Excel and Microsoft 365 applications
- Good understanding of CRM processes, sales pipeline management, forecasting and business performance reporting
- Strong analytical and problem-solving skills with excellent attention to detail
- Ability to translate data into meaningful insights and recommendations
- Strong communication and stakeholder management skills across multiple functions and countries
- Proactive, organised and accountable with a continuous improvement mindset
- analytical thinking
- communication
- stakeholder management
- Salesforce
- Power BI
- Excel
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Key Details
- Date Posted: 02 Oct 2026
- Location: birmingham
- Employment Type: Permanent
- Category: General
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Johnson Controls
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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