Continuous Improvement Manager - Walsall

<p class="text-muted mb-3">Continuous Improvement Manager</p>

<p class="text-muted mb-3">Location: Walsall, West Midlands</p>

<p class="text-muted mb-3">Contract: Fixed-Term Contract (with potential for extension/permanency)</p>

<p class="text-muted mb-3">Hours: Monday to Friday</p>

<p class="text-muted mb-3">Job Description</p>

<p class="text-muted mb-3">About the Opportunity</p>

<p class="text-muted mb-3">An exciting opportunity has arisen for an experienced Continuous Improvement Manager to join a large and complex distribution operation undergoing significant operational transformation.</p>

<p class="text-muted mb-3">Following a major site consolidation and business systems transition, the organisation is focused on improving operational performance, embedding best practice processes, standardising ways of working and creating a culture of continuous improvement.</p>

<p class="text-muted mb-3">This role will suit an individual who enjoys identifying inefficiencies, implementing sustainable improvements and working closely with operational teams to deliver measurable business results.</p>

<p class="text-muted mb-3">This is a hands-on role focused on practical implementation rather than theoretical continuous improvement.</p>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities</h5>

<p class="text-muted mb-3">Lead continuous improvement initiatives across warehouse and supply chain operations.</p>

<p class="text-muted mb-3">Identify opportunities to improve productivity, efficiency, quality and service levels.</p>

<p class="text-muted mb-3">Analyse operational processes and workflows to eliminate waste and reduce inefficiencies.</p>

<p class="text-muted mb-3">Develop and implement standard operating procedures and process documentation.</p>

<p class="text-muted mb-3">Drive KPI improvement through structured performance analysis and action planning.</p>

<p class="text-muted mb-3">Support the optimisation of warehouse systems and operational processes.</p>

<p class="text-muted mb-3">Facilitate root cause analysis and corrective action activities.</p>

<p class="text-muted mb-3">Coach operational leaders and teams on continuous improvement principles.</p>

<p class="text-muted mb-3">Lead change management projects and ensure improvements are embedded into daily operations.</p>

<p class="text-muted mb-3">Support Health & Safety, compliance and operational best practice initiatives.</p>

<p class="text-muted mb-3">Build a culture of accountability, engagement and operational excellence.</p>

<p class="text-muted mb-3">Key Performance Areas</p>

<p class="text-muted mb-3">Productivity improvement</p>

<p class="text-muted mb-3">Labour utilisation</p>

<p class="text-muted mb-3">Warehouse efficiency</p>

<p class="text-muted mb-3">Stock accuracy</p>

<p class="text-muted mb-3">Process compliance</p>

<p class="text-muted mb-3">Operational KPIs</p>

<p class="text-muted mb-3">Cost reduction</p>

<p class="text-muted mb-3">Health & Safety performance</p>

<p class="text-muted mb-3">Employee engagement</p>

<h5 class="fw-bold text-success mt-4 mb-3">About You</h5>

<p class="text-muted mb-3">To be successful in this role, you will have:</p>

<p class="text-muted mb-3">Proven experience in Continuous Improvement, Operational Excellence or Operational Management.</p>

<p class="text-muted mb-3">Experience within warehousing, logistics, manufacturing or distribution environments.</p>

<p class="text-muted mb-3">A strong track record of delivering measurable operational improvements.</p>

<p class="text-muted mb-3">Experience implementing Lean, Kaizen, Six Sigma or similar methodologies.</p>

<p class="text-muted mb-3">Excellent problem-solving and analytical skills.</p>

<p class="text-muted mb-3">Strong stakeholder management and communication skills.</p>

<p class="text-muted mb-3">Experience developing SOPs, workflows and process controls.</p>

<p class="text-muted mb-3">A practical, hands-on approach to driving change.</p>

<p class="text-muted mb-3">The ability to influence teams and gain buy-in across all levels of the business.</p>

<p class="text-muted mb-3">Desirable Experience</p>

<p class="text-muted mb-3">Lean Six Sigma qualification</p>

<p class="text-muted mb-3">IOSH Managing Safely</p>

<p class="text-muted mb-3">Change Management experience</p>

<p class="text-muted mb-3">ERP or WMS exposure</p>

<p class="text-muted mb-3">Microsoft Dynamics 365 exposure</p>

<p class="text-muted mb-3">Warehousing, logistics or manufacturing sector experience</p>

<p class="text-muted mb-3">Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people</p>