Customs Clearance Manager

<p class="text-muted mb-3">Customs Clearance Manager (Freight Forwarding)</p>

<p class="text-muted mb-3">Dagenham, Essex | 100% Office Based | Up to £50,000 DOE</p>

<p class="text-muted mb-3">Are you an experienced Customs professonal looking for your next career move with an established freight forwarding business where people, teamwork and a family-feel environment genuinely matter?</p>

<p class="text-muted mb-3">We are currently recruiting for an Experienced Customs Manager in Road Freight to join our Head Office in Dagenham.</p>

<p class="text-muted mb-3">This is an excellent opportunity for an experienced customs specialist who enjoys being hands-on, taking ownership and supporting a team, while also having the confidence and knowledge to deal directly with HMRC and manage the full customs process.</p>

<p class="text-muted mb-3">You will be a key point of contact within the business, providing guidance to the team, resolving customs queries and ensuring high standards are maintained across day-to-day operations.</p>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities</h5>

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<p class="text-muted mb-3">Lead, support and manage a team of 4 Customs Operators.</p>

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<p class="text-muted mb-3">Road Freight Import and Export (Slight bit of Sea Freight )</p>

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<p class="text-muted mb-3">Oversee the team's customs processes, ensuring procedures are followed correctly and consistently.</p>

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<p class="text-muted mb-3">Prepare and issue customs entries and T Forms for export trailers.</p>

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<p class="text-muted mb-3">Arrange and oversee customs clearance for import trailers.</p>

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<p class="text-muted mb-3">Manage VAT and customs duties.</p>

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<p class="text-muted mb-3">Deal directly with HMRC, responding to queries and resolving customs-related issues.</p>

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<p class="text-muted mb-3">Provide guidance, mentoring and training to Customs Operators where required.</p>

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<p class="text-muted mb-3">Monitor the quality and accuracy of customs entries and processes.</p>

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<p class="text-muted mb-3">Act as a senior point of reference for customs-related queries within the business.</p>

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<p class="text-muted mb-3">Identify and address issues proactively, ensuring the smooth movement of freight.</p>

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<p class="text-muted mb-3">Work collaboratively with the wider freight forwarding operation while also being comfortable working independently.</p>

<p class="text-muted mb-3">We are looking for someone with strong practical customs experience who understands the complete customs process and is confident taking responsibility for a team.</p>

<p class="text-muted mb-3">You will ideally have:</p>

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<p class="text-muted mb-3">Minimum 5 years' experience working within customs processes.</p>

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<p class="text-muted mb-3">Strong knowledge of the full customs clearance process.</p>

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<p class="text-muted mb-3">Previous experience leading, supervising or managing a customs team.</p>

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<p class="text-muted mb-3">Experience using Sequoia or a similar customs system – experience with Sequoia is highly desirable.</p>

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<p class="text-muted mb-3">Proven experience dealing directly with HMRC.</p>

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<p class="text-muted mb-3">Strong understanding of VAT, duties, imports and exports.</p>

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<p class="text-muted mb-3">Excellent attention to detail and accuracy.</p>

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<p class="text-muted mb-3">Strong communication and problem-solving skills.</p>

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<p class="text-muted mb-3">A friendly, approachable and supportive management style.</p>

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<p class="text-muted mb-3">The ability to work effectively as part of a team while also using your own initiative.</p>

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<p class="text-muted mb-3">A positive, enthusiastic and driven attitude.</p>

<p class="text-muted mb-3">Why Join Us?</p>

<p class="text-muted mb-3">This isn't just another customs management position.</p>

<p class="text-muted mb-3">You'll be joining the Head Office of a freight forwarding business with a close-knit, family-feel working environment, where you'll work alongside an experienced and supportive team.</p>

<p class="text-muted mb-3">You'll have the opportunity to take real ownership of the customs function, make a difference to the team around you and play an important role within the wider business.</p>

<p class="text-muted mb-3">Package & Benefits</p>

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<p class="text-muted mb-3">Salary: circa £50,000, depending on experience</p>

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<p class="text-muted mb-3">Salary negotiable for the right candidate</p>

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<p class="text-muted mb-3">Full-time, permanent position</p>

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<p class="text-muted mb-3">Supportive, close-knit team environment</p>

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<p class="text-muted mb-3">Family-feel company culture</p>

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<p class="text-muted mb-3">Opportunity to lead and develop an established customs team</p>

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<p class="text-muted mb-3">A senior role with genuine responsibility and ownership</p>

<p class="text-muted mb-3">Interested?</p>

<p class="text-muted mb-3">If you have the customs knowledge, leadership experience and personality to make this role your own, please apply with your CV.</p>

<p class="text-muted mb-3">All applications will be treated confidentially</p>