Trainee IT Hardware Repair Technician

Trainee IT Repair Technician

Salary: £21,157.50 - £24,784.50 Per annum.

Contract Type: FT, Mon-Fri, 37.5hrs per week.

Turn Your Passion for Technology into a Career

Got a passion for technology and enjoy repairing laptops and phones? Start your career in IT hardware repair with GreensafeIT. Our structured training programme is designed for hands-on technology enthusiasts with little or no formal IT experience. Over 6-9 months you'll gain practical experience repairing IT devices, while developing skills across our Repair, Refurbishment, and Ecommerce Operations.

With full on-the-job training, you'll work towards becoming a fully competent, IT Hardware Repair Engineer.

At GreensafeIT, we provide a comprehensive range of IT lifecycle services including data erasure, refurbishment and configuration. Further services include bonded storage solutions, nationwide logistics, datacentre and office relocations, on-site engineering support and, project management services, whilst ensuring sustainability remains at the heart of everything we do.

Key Responsibilities:

• Learn and develop practical laptop repair skills, including screen, palm rest and keyboard replacement, progressing from supervised to independent work as competencies are signed off.
• Carry out cosmetic restoration using vinyl wrapping, working towards GreensafeIT's required quality standards.
• Repair and upgrade eligible Grade C devices to Grade B standard, maintaining high standards of quality and safety.
• Gain hands-on exposure to device intake, grading, parts control, refurbishment and ecommerce preparation.
• Develop an understanding of how refurbished devices are photographed, listed and prepared for sale.
• Once core competencies are achieved, provide support to the Breakfix team during busy periods and colleague absence.
• Follow all health, safety and Electrostatic Discharge (ESD) procedures, including the safe handling of batteries and other components.
• Complete required training, competency signoffs and any relevant courses or certifications throughout the programme.

Competencies & Behaviours:

Essential

• Genuine practical interest in computer hardware, such as building, upgrading or repairing laptops & phones.
• Reliable, punctual and able to commit to a structured 6-9-month training programme.
• Willing to follow instructions and safety procedures carefully.
• Comfortable working hands-on with small, detailed components.
• Basic literacy and numeracy skills to follow instructions and maintain accurate records.
• Right to work in the UK.
• Able to travel to our Droitwich site for every shift.

Desirable

• GCSE English and Maths (or equivalent).
• Any self-taught or informal experience of device repair, upgrades or troubleshooting.
• Interest in sustainability, the circular economy or reducing electronic waste.
• Interest in gaining industry‑recognised IT certifications, such as CompTIA A+.

Benefits:

• Staff discount online store
• Company events
• Refer a friend Scheme - £150+
• On-site Fully Equipped Gymnasium