HR Advisor

HR Advisor

Salary: £35,000–£40,000 per annum, depending on experience

Location: Runcorn (Office based)

We are part of the Direct Group, one of the UK’s leading providers of debt recovery and legal enforcement services. Through DCBL and DCBLegal, we deliver a fully integrated service, from pre-legal collections through to litigation and enforcement.

An excellent opportunity to develop your HR career

Are you a proactive, people-focused HR professional looking for a broad generalist role with genuine opportunities for career progression?

We are looking for an enthusiastic and knowledgeable HR Advisor with CIPD Level 5 to join our team. This is an excellent opportunity for someone who enjoys working across all aspects of HR, providing practical advice and support to managers and employees, and playing an important role in recruitment and the wider employee lifecycle.

You will gain exposure to a varied range of HR activities, develop your employee relations experience and contribute to improving our people processes. For the right individual, this role offers excellent scope to develop their skills, take on greater responsibility and progress within the HR function.

The role

As HR Advisor, you will provide day-to-day generalist HR support across the business, ensuring that managers and employees receive timely, practical and consistent advice.

Your responsibilities will include:

• Generalist HR advice: Acting as a first point of contact for day-to-day HR queries, advising on policies, procedures and employment matters.


• Employee relations: Supporting managers with disciplinary, grievance, performance management, absence management and capability issues.


• Recruitment and selection: Assist our HR Associate in coordinating and supporting the end-to-end recruitment process, including job advertising, candidate screening, interview arrangements, selection and offers of employment.


• Onboarding and induction: Ensuring new starters have a positive experience and that all pre-employment checks and documentation are completed.


• Employee lifecycle: Supporting contractual changes, probation reviews, family-friendly policies, employee changes and leaver processes.


• HR administration and systems: Maintaining accurate employee records, preparing HR documentation and ensuring information is handled confidentially.


• Policy and compliance: Supporting the implementation and review of HR policies, maintaining compliance with employment legislation and promoting HR best practice.


• Continuous improvement: Identifying opportunities to improve HR processes, enhance the employee experience and support the development of the wider HR function.

You will work closely with managers and colleagues across the business, building strong working relationships and helping to create a positive, professional and supportive working environment.

About you

We are looking for someone who is confident providing HR advice, enjoys working with people and is keen to continue developing your career.

You will ideally have:

• CIPD Level 5 qualification in People Management or equivalent.


• Experience in a generalist HR Advisor or HR Officer role, with the confidence to handle a varied workload.


• A good working knowledge of UK employment law and HR best practice.


• Strong recruitment knowledge, with experience supporting or managing recruitment from vacancy through to appointment.


• Experience supporting employee relations matters, including disciplinary, grievance, performance and absence issues.


• Excellent communication and interpersonal skills, with the ability to build relationships at all levels.


• A proactive, organised and solutions-focused approach.


• The ability to manage competing priorities, maintain confidentiality and exercise sound judgement.


• A genuine interest in developing your HR expertise and progressing your career.

What we offer

• A varied generalist HR role with exposure to the full employee lifecycle.


• Excellent opportunities for professional development and career progression.


• The opportunity to broaden your employee relations, recruitment and advisory experience.


• Support to develop your technical HR knowledge and confidence.


• The chance to make a meaningful contribution to the business and its people.


• A salary of £35,000–£40,000, depending on experience.


• Monday to Friday working withNO weekends andNO bank holidays!


• Monday – Friday schedule (36.5 hours per week)


• Early finish Fridays


• Dress Down Fridays


• 30 days holiday (including Bank Holidays)


• Employee Assistance Programme


• Newly refurbished offices


• Free Mersey Gateway bridge pass


• Free parking


• Free tea and coffee facilities


• Free monthly lunch


• Career development and progression opportunities


• Rapidly expanding multi-functional operation